TERMS OF USE - SPEED READ – Bellaa Florist Singapore

Bellaa Florist is a local company in Singapore supplying fresh-cut flower bouquets and other flower-related products.

By accessing this site, you agree hereby agree to all terms on this page.

Ordering and Pricing:

Bellaa Florist reserves the right to reject any order that has already been placed at any given time, without notice or reason.
Bellaa Florist reserves the right to change the prices of any products at any given time, without notice of reason.

Flowers:

Bellaa Florist reserves the right to replace any fillers with alternative equivalents of same or higher value that is aesthetically similar to what was promised in your bouquet or product in the first place.

Delivery:

Bellaa Florist provides free delivery in given time slots. We provide a full refund via store credits for all deliveries late by at least one hour only.
As mentioned above, we reserve the right to reject your order should we not cover your desired delivery destination.

Accepting the Characteristics of Flowers:

Bellaa Florist makes the final decision on whether or not a bouquet is deemed as not fresh and not suitable for sale. Flowers are natural items and may possess characteristics that are not so desirable. For example, light colored roses or eustoma may seem to look like they are withering when they are not. To fully avoid such a circumstance, we urge you to make an inquiry before you place your order.

Refunds due to Order Cancellation:

Refunds may take up to 15 working days to be credited into your personal bank account, whichever method you used to make initial payment.

TERMS OF USE – LONG READ

Please read the following terms and conditions carefully before using our website www.BellaaFlorist.com (Site), products, and services, so that you may be fully aware of your legal rights and obligations with regards to Bellaa Florist.

By accessing our site and engaging our services, you hereby agree that you have read and agreed to be legally bounded by the following Terms and Conditions. If you do not accept these Terms and Conditions, please leave the site immediately.

Bellaa Florist may at any time amend these Terms and Conditions by updating on the site. Any user of the site is deemed to accept any changes to the Terms and Conditions at any point in time. If you do not agree to any amendments made now or in the future, please leave the site immediately

1. Site

1. The site is owned and maintained by Bellaa Florist.

1.2. Bellaa Florist is a local business in Singapore supplying fresh-cut flower bouquets, flower stands, flower arrangements, hampers, and other related flower products (Service).

1.3. Bellaa Florist reserves the right to change, modify, suspend or discontinue the whole or any portion of the Services, Site at any time. We may also impose limits on certain features or restrict your access to parts or the entire Services or Site without notice or liability.

2. License

2.1 You agree not to reproduce, copy, modify, adapt, translate, publish, display, communicate, transmit, broadcast, distribute, sell, trade, exploit or use for any commercial or other purposes, any portion of, or any access to:

Any Service
The Site
Any materials, information, news, advertisements, listings, pricing, data, input, text, songs, audio, video, pictures, graphics, software, blogs, forums, message boards, broadcasts, comments, suggestions, ideas, and other content, that is made available on or via the Site or Services (collectively, “Content”), except, to the extent permitted, with the prior written consent of Bellaa Florist or unless expressly permitted in these Terms and Conditions.

2.2 You agree not to reproduce, display or otherwise provide access to the Site, Services or content, for example through framing, mirroring, linking, spidering, scraping or any other technological means (including any technology available in the future), without the prior written permission of Bellaa Florist.

2.3 The Site and all content are the copyrighted work of Bellaa Florist and we reserve the rights to retain all rights in the Site.

2.4 You may not decompile, reverse engineer or otherwise attempt to discover the source code of the Site or any content, except under the specific circumstances expressly permitted by law or Bellaa Florist in writing.

2.5 You may not hack into, interfere with, disrupt, disable, over-burden or otherwise impair the proper working of the Site, Services or our servers, which shall include but is not limited to denial-of-service attacks, spoof attacks, session hacking, sniffing, tampering, spamming, reverse engineering or reprogramming.

3. Orders, Pricing & Payments

3.1 Delivery areas

Bellaa Florist delivers to most areas in mainland Singapore, but not certain areas. You may contact us to check on our delivery coverage. We will only process and accept orders within our delivery coverage.

3.2 Orders

All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these Terms and Conditions. All orders shall be subject to acceptance by Bellaa Florist. Processing of payment for an order shall not in itself constitute acceptance of the order by Bellaa Florist, provided that where an order for any product(s) is rejected or canceled by Bellaa Florist, any payment made for such order shall be reversed or refunded by Bellaa Florist in accordance with our prevailing refund policy at such time.
All orders made by you are subject to stock availability. Bellaa Florist reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.

3.3 Product Information, Pricing and Payment

Bellaa Florist endeavors to provide you with accurate and up-to-date pricing, product and promotional information. However, errors may sometimes occur and we do not guarantee that the pricing, images or other product or promotional information provided will be error-free, updated or complete. You agree that Bellaa Florist shall not be liable for any errors in the pricing and product or promotional information listed on our Site. The price to be paid by you shall be based on our prevailing selling price at the time we receive your order, which may or may not be correctly reflected on the Site.
If the actual price of any item ordered by you is higher than that reflected on the Site, we will inform you and you will be given an option to confirm or cancel your purchase of such item based on the correct price. By confirming your purchase, you authorize us to charge the additional amounts to you. If you elect to cancel the purchase, we will reverse or refund payment for such item in accordance with our prevailing refund policy at such time. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
Payment for all orders shall be made in Singapore dollars.
We accept payment for orders by PayNow only.
By placing your order, you authorize us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.

4. Promotions, Voucher Codes, and other privileges and programmes

From time to time, Bellaa Florist may run promotions, contests, surveys, privileges, and other programmes, subject to additional terms and conditions which can be found on the Site and are hereby incorporated by reference into these Terms and Conditions.
Promotions, contests, privileges and programmes are only valid for the time period specified by Bellaa Florist.
The following terms shall apply to the use of credits, vouchers, coupons and codes (“Voucher Codes”):
Each Voucher Code is only eligible for a single-use and is only valid for the time period specified by Bellaa Florist.
The Voucher Codes may only be redeemed by purchasing certain products from Bellaa Florist during the applicable validity period.
Use of any Voucher Code must be indicated at the time of checkout, and all information required by Bellaa Florist must be provided. No retroactive use of the Voucher Code is permitted.
Voucher Codes cannot be used in conjunction with any other promotion, voucher, coupon, code or offer, including but not limited to discounted sale items, unless otherwise stated.
A minimum spend may be required before use of the Voucher Code is permitted.
Voucher Codes cannot be refunded, redeemed or exchanged for cash.
Resale, transfer and sharing of Voucher Codes are strictly prohibited. In spite of the above, gift vouchers, if offered by Bellaa Florist, may be purchased by you and given to others.
No reproduction, alteration, adaptation, tampering, distribution, publication, broadcast or other communication or dissemination of Voucher Codes is allowed.
Voucher Codes are non-replaceable if lost, stolen, destroyed, duplicated, tampered with or otherwise misappropriated or fraudulently used.
Bellaa Florist reserves the right to verify the validity of any Voucher Code and to declare null and void, any Voucher Code which in our opinion has been stolen, duplicated, tampered with, or which is suspected to have been misappropriated or fraudulently obtained or used.
Bellaa Florist reserves the right to vary or impose such other terms and conditions as we deem appropriate from time to time by posting the varied terms and conditions on the Site.
Where any free gift is offered as part of a promotion, the free gift is offered on a “first come first serve” basis and while stocks last basis. No cash will be offered in lieu of the gift.
Where you are permitted to return any product to Bellaa Florist for a refund and such product was originally purchased under a promotion or discount, you will only be refunded the amount that you originally paid for such product. Where the promotion or discount had applied to the entire order, we will refund you the selling price of the returned product less the promotion or discount applied to the returned product on a pro-rata basis. Further, any free promotional gift given with an order must also be returned if you are returning the product(s) to which the gift related.
Bellaa Florist decision on all matters relating to promotions, discounts, Voucher Codes and other privileges is final and binding.
Bellaa Florist reserves the right to discontinue any promotion, discount, Voucher Code programme, contest, privileges or programme at any time without notice or liability.

5. Deliveries

Delivery slots are subject to availability.
Bulk orders may be subject to a different delivery cost and may require a longer delivery time to be fulfilled. “Bulk order” means an order for any product that comprises quantities of beyond 30 units, unless otherwise stated in writing by Bellaa Florist. Please contact us to place a bulk order.
Bellaa Florist will endeavor to deliver the products to your delivery address within the delivery time frame selected by you, but does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of our control that may result in early or delayed deliveries. You agree that Bellaa Florist shall not be liable for any deliveries made outside the delivery time frame.
Please notify Bellaa Florist immediately of any change to your delivery address, date or time of delivery, contact number, or any other details. Any changes in the delivery address or date or time of delivery after the submission of your order may incur an administrative charge of S$20.00.
Where you specifically instruct Bellaa Florist to leave your delivery outside the door of the specified delivery address, such delivery shall be at your sole risk and you accept all liability and risk of loss, theft, and damage. For all other deliveries, please arrange for someone to receive the delivery and sign off the delivery invoice or device.
If an order is canceled, or if no one is at the delivery location to receive the order during the chosen delivery slot, Bellaa Florist or reserves the right to reschedule or cancel the delivery and charge you a re-delivery of S$20.00.
If there is any damaged or incorrect product (s) (including delivery of the additional product(s) not ordered by you), please contact us within 24 hours. Bellaa Florist at its sole discretion, will offer a replacement or refund of the damaged or incorrect product(s), or arrange for the re-delivery, collection, and/or return of the incorrect product(s).

6. Intellectual Property

The trademarks, logos, and service marks (“Marks”) displayed on this Site are the property of Bellaa Florist, and all rights to the Marks are expressly reserved by Bellaa Florist and relevant third parties. You are not permitted to use the name of Bellaa Florist or any Marks, including in any advertising or publicity or as a hyperlink, without the prior written consent of Bellaa Florist or such third party.
The domain name on which the Site is hosted is the sole property of Bellaa Florist and you may not use or otherwise adopt a similar name for your own use.

7. Comments, Feedback and Other Information

You may provide or submit comments, feedback, suggestions, and other content or information (collectively, “Comments”) so long as the content is not illegal, criminal, immoral, inappropriate, hateful, obscene, defamatory, offensive, violent, abusive, political, religious, infringing or disrespectful in nature, and does not consist of or contain software viruses, solicitation or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a Comment. Bellaa Florist reserves the right (but not the obligation) to review, remove or edit such content.
You hereby grant Bellaa Florist a non-exclusive, royalty-free, perpetual, irrevocable, and sub-licensable license to use, reproduce, modify, adapt, translate, publish, display, communicate, transmit, broadcast, distribute and exploit any Comments that you provide or publish through or in relation to the Site, for any purpose as Bellaa Florist may require at its sole discretion. You further agree that Bellaa Florist may use and publish your name in connection with such Comments.
If you have any questions or concerns about these Terms and Conditions or any issues raised in these Terms of Use or on the Site, please contact us.

8. Disclaimers & Limitations

While we make every effort to ensure that the Site, Services, and all Content is accurate and complete, we provide the Site, Services, and content on an ‘as is, ‘as available basis only without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Bellaa Florist disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement. Without limiting the foregoing, Bellaa Florist does not warrant that the functions contained in or access to the Site and content will be timely, uninterrupted, or error-free or without omission, that defects will be corrected, or that the Site and content are free of viruses or other harmful components. Bellaa Florist does not warrant or make any representations regarding the use or the results of the use of the Content, the Services, the Site in terms of their correctness, accuracy, completeness, reliability, or otherwise.
You agree that:
Bellaa Florist shall be entitled at any time, at its sole and absolute discretion and without prior notice, to add to, vary, terminate, withdraw or suspend the operation of the whole or any part or feature of the Site or Services without assigning any reason; and
access to or the operation of the Site and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors,
and in any such event, Bellaa Florist shall not be liable for any loss, liability, or damage which may be incurred as a result.
In no event shall Bellaa Florist be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused through the use of, or the inability to use, the Site or any other website or device. In the event that Bellaa Florist is liable for damages despite the foregoing provision, you agree that Bellaa Florist aggregate liability to you for any and all causes of action in relation to any order, sale, or delivery of any product by Bellaa Florist under these Terms and Conditions shall not exceed the price of the product giving rise to such claims; and in all other cases (including any use of the Site or Services), shall not exceed S$1.
In no event shall Bellaa Florist be liable for any indirect, special, consequential, or incidental damages that result from the Site or your use of, or the inability to use, the Site or any other website or device, even if Bellaa Florist or an authorized representative from Bellaa Florist has been advised of, or should have foreseen, the possibility of such damages.

9. Notification of Infringement

Bellaa Florist reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of the Site, Services or Content (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Site or Services, please notify Bellaa Florist in writing immediately, containing the information prescribed by the Singapore Copyright Act (Cap. 63) (“Infringement Notice”). All Infringement Notices shall be sent to Bellaa Florist addressed as follows:

Bellaa Florist Pvt. Ltd.

Blk 531 Upper Cross Street #04-55 Hong Lim Complex. 050531 Singapore.

Bellaa Florist will duly consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Bellaa Florist in respect of any Infringing Material, unless you have first given Bellaa Florist the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Bellaa Florist refuses or fails to remove the Infringing Material within a reasonable time. Where Bellaa Florist removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action Bellaa Florist under applicable law which you may have in respect of any Infringing Material appearing on the Site prior to such removal by Bellaa Florist.

You acknowledge and agree that Bellaa Florist has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on or through Linked Sites or other third party sites.
Jurisdictional Issues
The Site and Services are meant for use by residents of Singapore only. Bellaa Florist makes no representation that the Services and Contents of the Site are appropriate or available for use in your location. Those who choose to access this Site from any location do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Indemnity

You agree to indemnify and hold Bellaa Florist, and its officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:

any use of the Site or any service;
your connection to the Site;

your breach of any terms and conditions of these Terms of Use;

your violation of any rights of another person or entity; or
your breach of any statutory requirement, duty or law.
Severability
If any provision of these Terms and Conditions is found to be illegal, void or unenforceable under any law that is applicable hereto or if any court of competent jurisdiction in a final decision so determines, these Terms of Use shall continue in force save that such provision shall be deemed to be deleted.
Relationship of Parties

Nothing in these Terms and Conditions shall constitute or be deemed to constitute an agency, partnership or joint venture between Bellaa Florist and you and neither party shall have any authority to bind the other in any way.

Waiver
No waiver of any rights or remedies by Bellaa Florist shall be effective unless made in writing and signed by an authorized representative of Bellaa Florist.
A failure by Bellaa Florist to exercise or enforce any rights conferred upon us by these Terms and Conditions shall not be deemed to be a waiver or variation of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.

10. Force Majeure

No party shall be liable for any failure to perform its obligations under these Terms and Conditions if the failure results from a Force Majeure Event (defined below), provided always that whenever possible, the affected party will resume that obligation as soon as the Force Majeure Event occasioning the failure ceases or abates.
For purposes of these Terms of Use, a “Force Majeure Event” is an event which is a circumstance or event beyond the reasonable control of a party, and which results in the party being unable to observe or perform on time an obligation under these Terms and Conditions. Such circumstance or event shall include strikes, lockouts, industrial action or labor disputes, riots, civil unrest, war or threat of war, criminal or terrorist acts, government action or regulation, telecommunication or utility failures, power outages, fire, explosion, storm, flood, natural physical disasters, epidemic, quarantine restrictions, disruption to supply lines, and general failure or impossibility of the use of aircraft, shipping, aircraft, motor transport or other means of public or private transport, or political interference with the normal operations of any party.

11. Governing Law & Jurisdiction

These Terms and Conditions and all matters relating to your access to, or use of, the Site and the Services shall be governed by and construed in accordance with the laws of Singapore including without limitation the provisions of the Singapore Evidence Act (Chapter 97) and the Electronic Transactions Act (Cap. 88), without giving effect to any principles of conflicts of law.
You hereby agree to submit to the non-exclusive jurisdiction of the Singapore courts

TERMS OF USE – SPEED READ